Refund policy

Refund & Cancellation Policy

Each Dreamybloem order is carefully prepared and packed by hand. Because of the nature of my small handmade business, I currently do not accept returns or exchanges.

Cancellations

You may request to cancel your order before it has been shipped.

To request a cancellation, please contact me as soon as possible with your order number. If your order has not yet been shipped, I will cancel the order and issue a full refund to your original payment method.

Once your order has been shipped, it can no longer be cancelled or refunded.

Damaged or incorrect orders

I carefully check every order before sending it, but if your order arrives damaged or you received the wrong item, please contact me within 7 days of delivery with your order number and clear photos of the issue.

I will review the situation and work with you to find an appropriate solution.

Mailclub subscriptions

You can cancel your Dreamybloem Mailclub subscription at any time. Cancellation will prevent future subscription payments and editions from being sent.

If you want to cancel an individual Mailclub order, please contact me before that order has been shipped.